Privacy Policy


Your privacy is a top priority at Magnesium Agency LLC, a U.S.-based company. This Privacy Policy (“Policy”) explains how we collect, use, and protect your personal data when you access our website at https://www.magnesiumagency.com (the “Site”).

References to “we,” “us,” and “our” refer to Magnesium Agency LLC, including its subsidiaries and affiliates. Terms like “you,” “your,” and “user” refer to any individual accessing or using our services.

Please read this Policy alongside our Terms & Conditions for full clarity on your rights and obligations.

For any privacy-related questions, email us at: [email protected]

1. Information We Collect From You

We collect only the data necessary to deliver our services effectively and to comply with legal obligations.

  • Account Setup: Name, email, phone number, and optional company name.
  • Image Data: Your uploaded headshot and any editing instructions.
  • Communication Records: We store correspondence (e.g., email messages) you have with us.
  • Payment Details: All transactions are securely processed by Stripe, our PCI Level 1 payment processor. We never see or store your card details.

2. Information We Collect Automatically

We gather usage and technical data to help us maintain, secure, and improve our Site:

  • Log & Device Data: IP address, timestamps, browser type, referring pages, etc.
  • Cookies & Tracking: We use cookies and third-party tools (e.g., Google Analytics) to track site usage, interaction patterns, and optimize your experience.

3. How We Use Your Data

We use your personal information for purposes such as:

  • Creating and managing user accounts
  • Processing orders and payments
  • Providing customer support
  • Improving our services and platform
  • Complying with legal obligations
  • Sending service-related updates
  • Publishing testimonials (with consent)

We only process your data when we have a lawful basis to do so — including consent, performance of contract, or legitimate interest.

4. Direct Marketing

If you consent, we may use your email for promotional messages. You may unsubscribe at any time via the link in our emails.
Service-related communications (e.g., order updates or policy changes) may still be sent even if you opt out of marketing.

5. Cookies

We use several types of cookies:

  • Strictly Necessary Cookies: Enable site functions and security.
  • Functional Cookies: Store user preferences (language, region).
  • Performance Cookies: Analyze how visitors interact with the Site.
  • Marketing Cookies: Help tailor advertising based on your browsing behavior.

You can manage cookies via your browser settings. More info: www.allaboutcookies.org

6. Minors

Our services are not directed at individuals under 18. We do not knowingly collect data from minors. If you believe we have, please email [email protected], and we’ll delete it promptly. 

7. Payment Security

All payments are securely processed through Stripe. We do not store your payment details. You can view Stripe's privacy policy at stripe.com/privacy.

8. Third-Party Links

Our website may link to third-party sites. We are not responsible for their content or privacy practices. Please review their respective privacy policies.

9. Data Retention

We retain your data for as long as needed to fulfill our services or meet legal obligations. After your account is closed, minimal data may be retained for tax or legal compliance. To request data deletion, contact [email protected].

10. Security Measures

We implement strong security practices including:

  • Encrypted communications
  • Staff confidentiality agreements
  • Least-privilege data access policies
  • Regular monitoring for vulnerabilities

While we follow industry best practices, no system is fully immune to risks inherent to the internet. Please avoid submitting overly sensitive information.

11. International Data Transfers

Some service providers we work with may operate outside your country. We ensure that any such transfers meet applicable legal standards for data protection.

12. Your Data Rights

Under GDPR and other privacy laws, you have the right to:

  • Access your data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to data use for marketing
  • Request data transfer (portability)
  • File a complaint with a supervisory authority

To exercise any of these rights, email [email protected].

13. Policy Scope

This Policy applies only to Magnesium Agency's website and services. It does not cover third-party sites linked from our platform.

14. Updates to This Policy

We may revise this Policy from time to time. If updates are significant, we’ll notify you via email or a prominent notice on our website.

15. Acceptance of This Policy

By using our website and services, you acknowledge that you’ve read and agree to this Policy. If you disagree, please do not use our services.

16. Contact Information

Questions or concerns? Reach out to us:
Magnesium Agency
774 Brannon Avenue
Jacksonville, FL 32202, USA
📧 [email protected]
📞 +1 904-813-0485