Terms and Conditions of Use
Agreement Between User and Magnesium Agency
Welcome to Magnesium Agency. The following terms and conditions constitute a binding legal agreement between you ("User") and Magnesium Agency LLC, headquartered at 774 Brannon Avenue, Jacksonville, Florida 32202, USA.
1. Acceptance of Terms
The Magnesium Agency website (the “Site”) is operated by Magnesium Agency LLC. Access to and use of this Site and its services are subject to the following terms and conditions ("Agreement"). By using the Site, you agree to these terms. Magnesium Agency reserves the right to update or amend this Agreement at any time. Material changes will be communicated to users.
2. Our Services
Magnesium Agency is a digital service provider specializing in professional virtual headshots and image retouching. We offer personalized editing services, easy submission via mobile, and scalable solutions for individuals and teams worldwide.
3. Privacy
We take data privacy seriously and comply with all applicable data protection laws, including CCPA and GDPR. Please refer to our Privacy Policy for more information. Your data may be shared with trusted service providers solely to deliver our services. We do not sell your personal information.
4. Electronic Communication
By interacting with our Site or contacting us via email, you consent to receive service-related communications electronically. Marketing messages will only be sent with your consent.
5. Users Under 18
Our services are intended for individuals 18 and older. If you are a parent or guardian and wish for someone under 18 to use our services, please contact [email protected].
6. Cancellations & Refunds
We stand by our 100% Satisfaction Guarantee. Due to the personalized nature of our services, refunds are issued as store credit for unused services, which never expire.
7. Intellectual Property & User Submissions
You retain full ownership of your uploaded photos. However, by uploading content, you grant us a limited, revocable license to use your submissions strictly to provide our services. All other intellectual property remains the property of its original owner.
8. Promotional Consent
With your permission, we may feature your headshot or testimonial in promotional materials. Consent is gathered via a checkbox during submission.
9. Usage Rights
You may use your final, edited headshot for any personal, commercial, or professional purpose. Unauthorized use of others' headshots is strictly prohibited.
10. Testimonials & Feedback
Any feedback submitted may be used as promotional testimonials with a royalty-free, non-exclusive license to display such feedback in marketing materials.
11. Third-Party Links
We may include links to third-party websites. Magnesium Agency is not responsible for the content or functionality of those sites.
12. Payments
All payments are processed securely via Stripe. Magnesium Agency does not store your credit card data. You will receive an order confirmation by email. All transactions are protected under our Satisfaction Guarantee.
13. Prohibited Use
You may not use the Site for unlawful purposes or in any way that interferes with others’ use. All content on the Site is protected by copyright and must not be copied, resold, or altered without written permission.
14. Intellectual Property Claims
If you believe content on our Site infringes your rights, email [email protected]. We follow the DMCA for all copyright claims and will take appropriate action.
15. Indemnification
You agree to hold harmless Magnesium Agency and its affiliates from any claims arising out of your use of the Site or violation of these terms.
16. Arbitration
Any disputes will be resolved through binding arbitration under the Federal Arbitration Act. The arbitration will be administered by the American Arbitration Association or similar body.
17. No Class Actions
All claims must be brought on an individual basis. You agree not to participate in any class, collective, or representative action.
18. Limitation of Liability
Magnesium Agency is not liable for any indirect, incidental, or consequential damages. All services are provided "as is" without warranties of any kind.
19. Termination
We reserve the right to suspend or terminate your access at any time without notice.
20. Legal Compliance
These terms are governed by the laws of the State of Florida. Any disputes shall be resolved in a court of competent jurisdiction in Florida.
21. Entire Agreement
This document, along with our Privacy Policy, represents the full agreement between you and Magnesium Agency. It supersedes all prior communications.
22. Updates to Terms
We may revise these terms at any time. You will be notified of material updates via email or notices on the Site.
23. Contact Us
For any questions or concerns about these Terms of Use, you may contact us:
Magnesium Agency
774 Brannon Avenue
Jacksonville, FL 32202, USA
📧 [email protected]
📞 +1 904-813-0485